1. What sizes do your clothes come in?

We offer a range of sizes, including oversized fits for many pieces. Be sure to check our detailed size guide on each product page to find your best fit.

2. How do I care for my Pastels & Pistols gear?

To keep your gear fresh and long-lasting, we recommend washing your items inside out on a cold, gentle cycle. Hang dry or tumble dry on low to maintain the quality.

3. Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Full details are available at checkout.

4. How long will it take to receive my order?

Processing times usually take 3-5 business days. Once shipped, delivery typically takes 3-7 business days in the U.S. and 7-14 business days internationally. You’ll get a tracking number as soon as your order ships.

5. Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of receiving your order, provided the item is unworn and in its original condition. Please check our return policy for more details.

6. How can I track my order?

Once your order ships, we’ll send you a tracking number via email or SMS. You can also track your order directly on our website under the “Track Order” page.

7. Are your drops limited edition?

Yes! Many of our pieces are part of limited-edition collections. Once they’re gone, they won’t be restocked. Be sure to stay updated on new releases by subscribing to our newsletter or SMS alerts.

8. How do I know when new collections drop?

Follow us on social media and sign up for our newsletter or SMS updates to be the first to know about new collections, exclusive drops, and limited-time offers.

9. Do you offer collaborations or custom designs?

We occasionally collaborate with artists, influencers, and other brands. If you’re interested in a collab, reach out via our Contact page, and we’ll see what magic we can create together.

10. How do I use my discount code?

Simply enter your discount code at checkout to apply it to your order. If you’re having trouble, make sure the code is valid and hasn’t expired.